A few rules of thumb
Do:
- Have one clear goal
Every email should have one obvious purpose — to both us and the reader. - Be brief
Respect the reader's time. Get to the point, quickly. - Address the reader
Say you. - Use common contractions
'Nuff said — wouldn't qualify. - Emphasize power over ease
When referring to the product. Individual features are easy. Webflow is powerful.
Don't:
- Say "user"
People are more than the products they use. - Use the passive voice
It can be off-putting and unclear. - Say "website builder"
We're not Wix. - Talk about how excited we are
Try to make the reader excited.
New feature announcement emails
New feature announcement emails typically have the following structure:
- Logo
- Main headline
- Strapline: copy below the headline
- Hero image: a graphical depiction of the new feature
- Subhead: the secondary headline
- Strapline: the copy below the secondary headline
- Button
- Happy designing!
- The Webflow Team
Drip campaign emails (i.e., onboarding emails)
Drip campaign emails (i.e., onboarding emails) typically have the following structure:
- Logo
- Hero image: a graphical depiction of the email's theme
- Main headline
- Strapline: the copy below the headline
- Button
- Happy designing!
- The Webflow Team
Note that a main headline and strapline may be added above the hero image, as new feature announcement emails.
Blog newsletter emails
The blog newsletter emails have the following structure:
- Logo
- Blog post hero image
- Article category
- Article title
- Strapline: the copy below the headline
- Button
This repeats for each blog post, then:
- Happy designing!
- The Webflow Team
- Support and social copy
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Tone
Confident, friendly, a little fun
Readers' feelings
Oh man, I can't wait to check out this new feature/content!
Resource(s)
Feature launch email
Use the marketing email templateThis template specs all the elements you need to create a Webflow feature launch email!